Hi @maaret I recently had the same issue while working on a clients project. The fox was quite simple. Delete the CSV, then reupload.
Most importantly, utilize the ‘Knowledge explorer’ feature to input test queries and edit the knowledge chunks according to your project goals.
Lastly, to ensure killer results from your Pickaxe, you want to ensure that your overall settings are properly tweaked. Here’s an in depth tutorial I made for your reference:
