Hi @ihmunro,
You cannot upload an audio file directly in a Pickaxe but you can upload a link
See Uploading audio for transcription, get an analysis and then download it
I’m not sure what your process is so I can’t comment on the best user experience for your clients.
What I can say is that any tool has some limitations. I guess you need to decide which ones to use based on your specific use case.
What I meant in my previous post is that if you are using Relevance AI then you don’t really need Pickaxe as you can embed the Relevance AI agent.
Obviously, you lose the ability to have a studio and monetise from it.