Chart Generator Action not working?

Bugs / Site Issues
1

Hi, pickaxe said it has completed generating the chart from the data but there isn’t any chart displayed. I attach a screenshot here to show what I mean.

I was on Gold but I thought this was only available on Pro, now that I upgraded on Pro, it still doesn’t work (no chart generated). Appreciate your help.

pickaxe nochart
pickaxe nochart1781×1288 230 KB

2

FYI, I did not modify the chart action, it is still the ‘default’ prompt. Pls advise what things I missed. TQ

chart action
chart action688×762 50.7 KB

3

Hi,

Thank you for reaching out. I just tested the chart generator action on my end, and it appears to be working correctly:

chart3
chart31022×848 66.3 KB

chart1
chart11035×825 72.4 KB

chart2
chart21017×846 53.8 KB

Could you please provide a bit more detail about your setup?
Sometimes issues occur if the prompt isn’t quite specific enough or if the trigger action settings need a bit of adjustment, which can cause the chatbot to skip running the action. You might also try playing around with your input and output token limits, since lower output tokens can prevent the chart from generating as expected.

4

Thanks Danny for the response. I am sharing my setup in this loom: Troubleshooting Chart Generation in Pickaxe | Loom

and specifically, this is the pickaxe: A.I. Retirement Advisor

Appreciate your feedback on what I could be doing incorrectly that prevents the chart generation.

1 Like
5

Hi @cflieu here’s a Chart Generator Tutorial I made earlier:

Hope this helps!

Just in case, here’s more input on this:

When the Chart Generator Action isn’t working, it’s usually one of two things - either the way the data is being passed to the action, or the format the action expects. Pickaxe Actions, especially ones that generate charts, can be a bit particular about the input structure. If there’s any mismatch (like missing headers, extra spaces, or unexpected values), you might end up with errors or blank charts.

What I would do is double-check the following:

  • Make sure your data is formatted exactly as the chart action expects. If there’s an example provided in the action setup, match that structure as closely as possible.
  • If you’re passing data from Airtable or another source, sometimes column names or data types can trip things up. Try exporting a small sample and seeing if that works, then scale up.
  • Look through your prompt or the action configuration for any syntax errors - sometimes a missing comma or bracket can cause the whole thing to break.

If you want more guidance, here are a couple of related threads that might help:

If you still get stuck, let me know what error you’re seeing or share a snippet of your setup. I’m happy to help dig deeper.

1 Like