Claude 3.7 Sonnet Causes Action issue

Claude 3.7 Sonnet causes Actions section to be greyed out as per image.

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Hi @ecomprocess, this is because 3.7 is a reasoning model, and actions do not work too well with them. They have greyed out the action tab for all the reasoning models like o1, o3 and Gemini 2.5 to avoid issues with your pickaxes.

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Hi @ecomprocess as a general rule, Connected actions function much better with OpenAI models - with the exception of MCP servers and prompt chained Pickaxes that tend to work well with many (if not all models).

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@Ned.Malki @ab2308 Which model do you think would connect best with MCP based on your experience? Thank you.

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Hi @chipvn That’s a great question Based on my experience, the simple answer is that you can’t go wrong with the most popular, up-to-date models.

Think of MCP as a universal translator. It’s designed to let any modern AI model ā€œtalkā€ to external tools. So, the good news is that they all connect perfectly fine.

The real difference is how smart the AI is. For the best, most reliable results, I recommend using a powerful, mainstream model like OpenAI’s GPT-4.1 (or mini) or X AI’s Grok4. They are particularly good at understanding what you want and figuring out how to use tools to get it done.

For most projects, the default model in Pickaxe,

GPT-4.1 mini, is a smart, fast, and affordable choice that works great.

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Hey @chipvn, the connection to the MCP server is established by the MCP client (in our case Pickaxe). Once connected, the server exposes the available tools/functions to the LLM. The LLM can then identify the tools (often through metadata) and decide when to use them.

While all the LLMs available in Pickaxe can work with tools (or function calling), some are better than others at interpreting metadata and using function calling. Claude is a good choice as the company behind these models (Anthropic) is the one that created the MCP standard. Open AI’s latest models are also working quite well.

I haven’t tested the other models with MCPs.

Hope it makes sense

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This change has been catastrophic for me. I have a bunch of published pickaxes which use the reasoning models to make good detailed outputs for the user. I use a mix of Gemini Flash, Gemini Pro and Claude 3.7. After a lot of testing and prompt engineering with these to make the best quality outputs. As part of these pickaxes, the user is given the option to download the output in pdf, word, PowerPoint using connected actions. This was all working great, the actions performed well consistently.

Now out of nowhere ā€˜actions’ are disabled for these models and I see the access to local storage has been taken away (from these models only) so their actions are failing on already published pickaxes and studios. I can see the local storage has been taken away for image creation actions too - so a Gemini powered pickaxe isn’t able to reliable use Gemini image creation now?

It’s insane that a change to the platform like this would be implemented without so much as a warning or seeking input from users.

Please, please re-instate actions on Gemini 2.5 flash, pro and Claude 3.7.

Dude, they don’t care. They have done this sort of thing so many times that its stupid. If you push then the ā€œEnlightenedā€ CEO will come in here and tell you ā€œ We did it… We don’t have to give you a reason… There is nothing you can do about itā€¦ā€ Meanwhile they stick their users with the task of talking to their customers about it. I swear to god that if someone else built a program like this and charged double, I would move over to them. Don’t worry though, all of the sycophants will come out to protect their beloved leader.

You are right, only feedback is from ā€œexpertsā€ repeating the line ā€œactions don’t work with reasoning modelsā€.

Another example I noticed is that Claude 3.7 has actions disabled now, including mcps. If I’m not wrong anthropic made mcps to function seamlessly with Claude. I can’t find a single source online saying Claude 3.7 does not work with mcp…quiet the opposite

Hi @lachb, thanks so much for writing on this issue. It’s true that we have disabled Actions for models such as Gemini 2.5 and the OpenAI o line, because these are reasoning models and are unfortunately incompatible with Actions. However, you’re right that Claude 3.7 is a hybrid model and may be an exception, though we would generally not encourage their use with Actions - I have brought this up with our team, and we will consider making a change with regards to Claude 3.7 specifically moving forward. We really appreciate your thoughtful feedback!

Thanks for getting back to me, if Claude 3.7 could be re-instated that would be great and I could probably salvage my studio. 2 things I have to say though:

  1. Implementing changes to a platform like this which take away functionality of products which are live without warning or consultation is really bad form. I’m doing beta testing now, but this seriously undermines confidence I have in pickaxe to launch things fully. How do I know other changes won’t appear in the future which will break things I have setup live and leave me with a lot of angry users?
  2. I’m unable to find any source that says reasoning models aren’t able to call functions or use mcps (which is what the actions page essentially is), except for the unanimous opinion of the team here at pickaxe. In fact checking the developer documentation for Gemini, Claude, OpenO3, etc all state that these models support function calling and mcps. So whats going on here really? are they incompatible with the pickaxe environment now (becuase they used to work just fine)? Perhaps it is a cost thing, to discourage users away from spending their monthly tokens on these generally more expensive models?

Thanks

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@lachb Yep. No notice, no consultation just broad strokes that ruin businesses they claim to want us to build. I’ve never seen a company run so poorly in regards to customer relationships. This is just one of 10-20 times this has happened. Just lip service.

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hello. I am a psychopath and would like to defend my leader……
I hope you find happiness soon :slight_smile:

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