One of our Pickaxe community Experts @ab2308 made the ULTIMATE Pickaxe/Make.com tutorial video. He covers a topic that a lot of customers ask specifically about. Namely “How can I send information to a webhook and get information back from a webhook?”. In this case the Pickaxe gets an ID number from a user, then looks up the ID in an airtable database, then returns information associated with that ID.
In this video he explains how to:
- Send information from your Pickaxe to a Make webhook
- Use that information in Make automation to query a database
- Return information from the database back to your Pickaxe.
A high-level rundown of the process is:
- Create a Chatbot in Pickaxe
- Create a new automation in Make that starts with a webhook (see screenshot)
- Connect the Make webhook Action in Pickaxe
- Define the input data (e.g., a client ID provided by the user).
- Test the connection to Make.com to ensure it’s receiving the correct data (e.g., client ID = 1250).
- Add the database module in your Make automation (i.e. Airtable)
- Add a webhook module in your Make automation to send the response back to Pickaxe.
- Test the flow
For more information about each of these steps, check out the video tutorial!
MAKE AUTOMATION
