How to send + receive info from a Make.com Webhook - (Actions)

[admin_mike]

One of our Pickaxe community Experts @ab2308 made the ULTIMATE Pickaxe/Make.com tutorial video. He covers a topic that a lot of customers ask specifically about. Namely “How can I send information to a webhook and get information back from a webhook?”. In this case the Pickaxe gets an ID number from a user, then looks up the ID in an airtable database, then returns information associated with that ID.

In this video he explains how to:

• Send information from your Pickaxe to a Make webhook
• Use that information in Make automation to query a database
• Return information from the database back to your Pickaxe.

The Ultimate Pickaxe / Make.com Webhook Tutorial - (No Code)

A high-level rundown of the process is:

• Create a Chatbot in Pickaxe
• Create a new automation in Make that starts with a webhook (see screenshot)
• Connect the Make webhook Action in Pickaxe
• Define the input data (e.g., a client ID provided by the user).
• Test the connection to Make.com to ensure it’s receiving the correct data (e.g., client ID = 1250).
• Add the database module in your Make automation (i.e. Airtable)
• Add a webhook module in your Make automation to send the response back to Pickaxe.
• Test the flow

For more information about each of these steps, check out the video tutorial!

MAKE AUTOMATION

[conormccarthy]

This is awesome @ab2308 !

I went through step by step but nothing is being sent to the webhook (I checked the webhook URL 1000 times :))

I tried a POST request with Postman and data gets through to the Make.com webhook just fine - any ideas?

[ab2308]

Hi @conormccarthy, are you using the exact same code and does the action trigger?

I would do the following:

• Check the alignment of the code
• Check the webhook URL address and make sure is between quotation marks
• In the action setting check you have described when to run the action

Let me know, we will sort this out

[ihmunro]

Hi

I found it a little frustrating at the begining with it not working, but now have it down pat. If you need some help, happy to do a screenshare with you.

Iain

[conormccarthy]

@ab2308

• Check the alignment of the code

That would be amazing @ihmunro !

Im so close
@ab2308 what do you mean by " * Check the alignment of the code"

Also, here is that I created in Pickaxe:

Thanks all!

[conormccarthy]

Also this @ab2308

[stuartgpt]

Hello @ihmunro would you mind if we spoke briefly and screen share on similar issue with the webhook?
Thanks

[ab2308]

@conormccarthy did you manage to fix your action?

[ab2308]

@ihmunro @stuartgpt I’m having some issues with the variables after the migration in case your webhooks are not working