I created my first pickaxe and used an inline embed to put it on my site - it worked well for a week - but now when I type in start and hit the arrow the pickaxe no longer opens and activates but I notice a use is acknowledged - I removed the code and reapplied it - nothing - so I made a new embed - and it did the same so I had to go with a popup. I really want the one line embed is this a bug?
Thanks
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I am interested in this too. bump 
Similar issue for me (I think?)
Inline (iframe) option is the only one working. Inline Flex, FAB, Pop-up, Chat input not working for me. (womp womp… using Wordpress with Elementor)
Thank you for reaching out!
The issue you’re experiencing could be related to the way the Pickaxe embed is being styled or nested in your page’s layout. On mobile devices, if the embed container doesn’t have a set width/height or is inside elements with restrictive CSS (like zero height, overflow settings, or padding issues), it can appear invisible or broken.
Would you be able to share a link to the page where the inline embed is installed? I’d be happy to take a closer look and test it on my end. If you’re using any page builders or layout frameworks, that info would also be helpful. Additionally, if you’re able to share a short video or screenshots of what you’re seeing, that would be great.
Recently, another user had a similar issue with the embed not showing up on mobile, and adjusting the container’s styling helped resolve it. You might try wrapping your embed like this:
<div style="display: flex; justify-content: center;">
<div id="deployment-xxxxx" style="min-width: 300px; min-height: 500px; width: 100%; max-width: 600px;"></div>
</div>
Make sure to replace deployment-xxxxx with your actual Pickaxe ID. You can experiment with different values for min-width, min-height, and max-width to best fit your site’s layout.