A customer told me that my token in credit is O, so I guess I must have used up my 4500/4500 monthly allowance, so I paid for 1000 credit, but it says 5500/5500. Why is that?
Hi @jaemoon,
From what I can see based on the renewal date, your credits reset every month on the 11th. This means that on the 11th you had 4500 credits available. You also purchased an additional 1000 on the 12th bringing the total number of credits available to 5500
I’m currently using Proplan and have 8-11 picket tools in one studio, and I’ve never really felt comfortable with the overall credit usage, but recently 2 people are using the studio and all the credits are being used on removals, so it’s going through very quickly, and when it’s all used up, the customer gets an O.
Currently, Stripe payment service is not available in Korea, so I register their email and send them a link to the studio.
I have a question, please give me some advice.
In general, how many picket tools do you have in a studio in the U.S.? The current subscription model of the studio is priced at $50, so it seems unreasonable for me to get 10 tools.
I’m confused because there is no picket studio operator in Korea yet. Please give me some guidance on how to run it, especially on credit management.
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Once again, I checked how often I use the studios, and I’ve barely used any, so why is my 1000 credit purchase from yesterday going to waste so quickly?
I haven’t used it either.
It’s an additional expense to run ProPlan, and I’m suddenly very concerned about whether I’ll continue to do so.
Hey jaemoon. I’m not entirely sure what you’re asking.
I can tell you that you have bought Pro (4500 credits) and then two additional 500 monthly credit packages (1000 more). So you currently get 5500 credits per month. When you see 5500/5500 credits, that means you have 5500 credits remaining. If it said 5200/5000, that would mean you have 5200 *credits remaining. That confuses some people.
As a pro user, you can also enter your own API key for both Claude & OpenAI models.
Are you saying you are running out of credits? Or your users are running out of credits?