When the user types into the message box, the send message icon (paper plane) is not visible.
I think this is because the iphone keyboard kind of zooms in.
To see the paper plane you have to pinch out.
When I’ve been testing with users, many got stuck because they were not sure how to send a message.
Few screenshots attached
Screenshot 1 - paper plane visible
Screenshot 2 - paper plane not visible (after typing into the message box)
It’s a pretty rubbish UX experience. Like I said, when I was testing live with users several abandoned the session as they were unsure how to proceed.
I’ve tried on android and doesn’t seem to be an issue.
I’m on Iphone 13.