I added a product, and now I’m trying to remove it, but it’s not letting me do so because I guess it’s in Stripe now. I tried to remove it from Stripe, but it’s not removed from the Pickelaxe. How do you remove a product that’s actually connected to Stripe and has a dollar figure amount connected to it?
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Hi @impactworks ,
Thanks for reaching out. To help resolve this for you, it’s advisable to share your email ID and account details over email to protect your privacy. Please send the email ID associated with your Pickaxe account to info@pickaxeproject.com so our team can look into the product removal issue in detail.
We’ll take it from there and get back to you with next steps.
Thanks!
Best,
Abhi
Done. Just sent the email from the email address associated with the Pickaxe account.