Sent email support but no response

I have sent an email to support for help. but still waiting a response. can you you check email support from sbtoeic@gmail.com?

Hi,

Thank you for following up here. Our support team is currently handling a high volume of requests, but we do our best to respond as quickly as possible. I’ll make sure your email from sbtoeic@gmail.com is checked and you get a reply soon.

We appreciate your patience and are here to help!