Someone with a .mac address can't access a Studio?

[aidan]

Hi guys,

I have someone who purchased a subscription and has not recieved any confirmations or had any luck logging in.

Are there any known issues with emails going to .mac accounts?

Also, if this person can’t get it, how would I go about issuing a refund? Through Stripe or Pickaxe?

Thanks,
Aidan

[admin_mike]

There are no known issues with @mac.com addresses. You can issue refunds through Stripe.