Switch off email verification

Questions
1

Hi

How do I switch off new user email verification, when an app is via invite only?

Thanks

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2

Great question!

It seems to me we shouldn’t ever have email verification for invite only studios. I’ll make a note to fix that! @stephenasuncion

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3

Thank you, that makes sense. But there is also another reason as it could cause frustration of the user. When a user creates an account, the studio allows them to choose a tool and enter something in the chatbox, and it is only then that something comes up to say you need to verify your email before the chatbot can respond. They need to leave the tool to do this (understandably) which could reduce the chance of them returning back to the tool.

Is some way that when setting up an account, the process stops on a email verification screen util they have verified. (except where studio is by invitation only so there is no need to verify).

I know I haven’t explained this very well and a UX expert could describe it better, but hopefully you will see what I mean.

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4

I am also wanting to turn off email verification. It could result in users not being able to access their account if their emails go to spam and frustration etc. Can we turn this feature off?

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5

did you ever figure this out?

6

No, I am hoping admin can respond and give us an update