Team Account Support with Role-Based Permissions

Feature Requests
1

Feature Request: Team Account Support with Role-Based Permissions

Description:
Introduce team account support with three defined roles: Owner, Admin, and Manager, each with distinct permissions. This ensures secure collaboration, accountability, and efficient user and subscription management.

Role Pickaxe Management Studio Management Billing Access User Management Subscriptions
Owner Full (Create, Edit, Delete) Full (Create, Edit, Delete) Full Manage Admins, Managers, Users Full (Create, Edit, Cancel)
Admin Full (Create, Edit, Delete) Full (Create, Edit, Delete) None Manage Managers, Users in Studios Full (Create, Edit, Cancel)
Manager Full (Create, Edit, Delete) None None Manage Users within Pickaxes they own None

Benefits:

  • Enhances collaboration by defining clear responsibilities.
  • Ensures financial and subscription controls are centralized with Owners/Admins.
  • Reduces security risks with role-specific permissions.

Potential Add-Ons:

  • Audit trails for role activity.
  • Role transferability for flexibility during team changes.
  • Customizable permissions for scalability.

This structure improves team workflows and aligns with best practices for security and user management.

2

Great idea! We are cooking up something like this. I will review the specifics of this suggestion with the team. @inck @nathaniel

1 Like
3

Saw on another thread. You should add 3rd party access for when a consultant is working with a client studio or pickaxe. Basically a 3rd party access flag for a team member?

2 Likes
4

I will ask this here because I was curious. The Pro Plan comes with Unlimited Studios, can users create their own PickAxes for their own studios or do they have to use what I provide for them? How much control does each user have over their own Studio? Thanks. I love the tool by the way!

5

I’m not positive i understand your question fully. But here is how it will work.

Anyone who makes a Studio (which will be expanded to mean a ‘workspace’) can give access to other Pickaxe accounts. These accounts can manage existing tools, edit existing tools, build new tools, and change some studio settings.

6

Can we expect this feature to be included in the next release? It’s a must-have to most of our use cases. Specially to those who has access to unlimited Studios :pray:

7

We are working on this feature currently. A large part of the upcoming redesign is around facilitating it.

1 Like
8

It would be great to see this feature added but also with the ability to give permission to clients to access their studio environment from their own account that is isolated from my master account if that makes sense.

The purpose of the client account is to access the back-end data/KPIs relevant to their business.

This is practical because it allows PA creators to create more PAs for clients, and charge a monthly subscription/maintenance fee that PA can deduct a commission from.

I will send an example of another company already doing something similar in a private DM @admin_mike

1 Like
9

That is basically what will happen! If you’d like to schedule a user interview to go over some designs, you should schedule a call with us!

2 Likes
10

That feature sounds incredibly awesome.

1 Like