Unable to generate an image using GPT Images

Bugs / Site Issues
1

Not sure what I could be doing wrong but my Pickaxe refuses to generate the moodboard I’ve asked for. I have added my API key, tried Generate GPT Image and even the Dall-E version. Every time, I get this message:

“It looks like there was an issue generating the moodboard image. I apologize for the inconvenience!”

What could I be doing wrong?

2

Hi!

Sometimes, OpenAI requires organization and identity verification before you can use the GPT image models (including gpt-image-1).

Here’s how I fixed it:
I went to the OpenAI API Playground, clicked on the Images tab, and tried generating an image. If your account is not yet verified for image generation, OpenAI will prompt you to complete a short verification process using your government-issued ID and basic organization information. Once I finished that process, I was granted access to GPT image generation, and it started working inside Pickaxe as well.

I recommend:

  • Log in to your OpenAI API account and visit the Playground Images tab.
  • Try generating an image. If prompted, follow the verification instructions.
  • Once you’ve been granted image access, try using the image generation feature in your Pickaxe again.

Here’s an example of a successful image generated with gpt-image-1:

gpt-img-1 example
gpt-img-1 example1918×981 248 KB

This solution has worked for other users with the same issue, so let me know if it helps! If not, I’m happy to help you troubleshoot further.

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3

That helped Danny! Thank you!!

1 Like