What’s the best practice for setting up a “dynamic” knowledge base that updates from an external source?

General
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  • A way to keep my Pickaxe KB in sync automatically whenever I update the Google Doc
  • Ideally, I’d love to just point Pickaxe at a Doc URL or use a webhook/API so the system pulls the latest content on a schedule
  • If anyone has built a pipeline or script (e.g., using the Google Docs API, Apps Script, or Pickaxe ingestion API) to automate this, I’d greatly appreciate examples or guidance
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Currently, with no API access from Pickaxe, one efficient way would be to create database in Notion > publish the Notion DB to a custom domain > add the published Notion DB URL to your Pickaxe’ DB.

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Is this something that will be implemented in built in the months to come?

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I’ve tried this, and had a similar post about it last week. It unfortunately doesn’t work. Nor with publishing links from Craft docs.

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There is not an easy way to add a file to the Knowledge Base that is automatically updated/re-indexed.

However some users have their own external database (for example, a CRM on airtable or a proprietary mongoDB database) and they will connect it as an Action. That means the Pickaxe will query the database anew each time the Action is triggered. It will not be accessing the database via our Knowledge Base system (which uses RAG) but just directly through your Action.

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6

Thank you all I will look into this

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Another way would be a timed Make scenario that checks on your DB (Airtable or Google Sheet) whenever a user input comes through as a payload through a Make webhook.

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