Users are able to submit PDFs. However, it’s not working at the moment. And end user reported it and I was able to reproduce via two different PDFs. Nothing happens other than the AI asking for some type of input.
I am using a custom API key. Not sure if that would impact it.
Please advise.
Can you send a screenshot of the error? Or a URL for the tool? Did they receive an error message in red text? Or did the bot tell them in normal chat conversation that it couldn’t do it?
Hey @admin_mike I just DM the URLs to you. It’s not giving a red text error. the response is clearly from my prompt.
I am getting the same error. Using tokens and not API. It cannot read pdf when uploaded or a link to the pdf online. Have tested both ChatGPT 4, and 4 mini.
It says it is not a formatting error from the but current capabilities does not support reading or extracting content from PDFs?
Hey Peter, I tried out your “Read PDF Document” tool a couple times with a couple different documents and it worked for me. Are you still experiencing this issue? If so, please email info@pickaxeproject.com. We’ll help you out.
No, today it seems to work. Thank you!
