Files disappearing from knowledge base

Bugs / Site Issues
1

My files keep disappearing from the knowledge base when I make updates to my Pickaxe:

2 Likes
2

Hi @cattopp,

Just checking in—were you able to finish uploading your documents?

3

Same problem here, uploaded 25 pdf`s and they are all gone :unamused:

1 Like
4

Hi @cathy7 & @cattopp,

Please let us know which of your Pickaxes were affected, we will be able to recover it for you!

5

I can upload them again, but then they disappear again. So it’s not so much recovering them, as working out why it’s doing it in the first place.

1 Like
6

@cattopp We’ve recently pushed a fixed for it

1 Like