Hi,
I can’t find anywhere that allows me to change my Pickaxe login password. This is not for studio but for my login to Pickaxe itself. Can anyone point me to the right place? Appreciate it.
Hi,
I can’t find anywhere that allows me to change my Pickaxe login password. This is not for studio but for my login to Pickaxe itself. Can anyone point me to the right place? Appreciate it.
The easiest solution will be to log out and use the “Forgot My Password” flow.
Thank you Mike. I have another problem. This is when a user tries to reset a password to a studio.
User comes here and click on Get password reset link.
User clicks the link sent, and comes here to put in a new password, then clicks on reset password.
User gets sends back to the reset password page. This is not really intuitive, as users should be logged in after resetting the password, or at least brought back to the login screen, not to the reset password page.
Anyway, user manually goes back to the login screen, and now receives access is denied.
But the user is already there. There’s no typo. When I tried to remove the user, I realized that I cannot do that. When adding the user, it says the user is already a member.
So 2 problems. The user cannot login to the studio, and I cannot remove him as well. Can someone help? Appreciate it.
Updates: Found the answer to remove users here Removing members, and after a night, the user can now login. Is there a waiting period before the user can login to the Studio?