@admin_mike or @nathaniel – help would be appreciated!
I am trying to embed a single pickaxe on a webpage. However, it just tells me that I have reached the usage limit and prompts to upgrade.
When I click on upgrade, it takes me to that pickaxe on the studio site (already logged in). So, it clearly knows I am logged in.
I would like for it to require login (or remember that someone is logged in) on the embed so that put each pickaxe on a related e-learning course page.
Can anyone tell me what I am doing wrong? I am not charging my users for these pickaxes as they are included in our program. But they do need to login for a variety of reasons including actions that are tied to their email address.
I feel like it must have to do with the “Guest Usage Limit” (currently set to 0). But I do NOT want unregistered guests using the embed.
Thanks for any assistance!
The embeds cannot authenticate users. End-users need to authenticate (i.e. sign up / sign in) on the Studio pages.
What you can do is create an embed, give it a couple free uses, and have it redirect to your Studio where they can log in. You can also set this this to ZERO, which would mean they can see the tool and try to use it, but will immediately be hit with your custom CTA.
You can adjust these settings on the Embed Customization page which you’ve screenshotted here.
Thanks for the weekend reply, Mike!
So just to confirm: there isn’t any way for us to give a user (who needs to log in) access to a specific bot inside our website?
Any requirement to log in means that they will have to go to the studio page and leave our website?
Just want to make sure I understand what you are saying. And if that is true, can we please just make it so the user is prompted to login and it works on an iframe? The goal is to keep them INSIDE our experience - not to send them out. 
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The iframe cannot authenticate people. So a person cannot registe/sign-in through an iframe.
You can create custom limits on any embeds. So you could create an embed for your website with however many free uses. But the embeds cannot be true extensions of your Studios. Just custom doors into it.
