We just recorded a helpful walkthrough video about exactly how knowledge bases work on Pickaxe. We go over the basics or RAG, what all the different settings mean, and some tips for how to improve performance.
Three key tips we go over:
- Curate your documents. Delete ones that haven’t been processed well or that don’t contain information you care about. This can be especially important with web pages.
- For end user uploads, increasing the chat input length can adjust the way the documents are processed depending on how long they are.
- Finding the right balance with relevance cutoff and token amount can help you tune your results.
For anyone struggling with getting great results from the knowledge base, I recommend taking a look at the video.