Hi there.
I am having issues with triggering multiple actions.
I have one action and generates a PDF at the end of a conversation and another that sends a webhook at the same time. I can get it to generate the PDF but it won’t send the webhook unless I ask it too. Can anyone assist with this?
Many thanks.
Chloe
Hi @clojobobo what is the webhook sending/receiving in your workflow?
Hi @ned_rvth. It’s sending data like email address, name, phone number etc. I also want it to send a summary of the conversation, but I can’t seem to do this either.
Hey Chloe, importantly your Pickaxe can only run one action at a time. So it cannot run two at once.
You need to design your Pickaxe with that in mind. It can generate a PDF in one message, then will need to wait until the next message to run the next action.
Thank you. I have worked out how to do this now.
This video really helped: https://www.youtube.com/watch?v=LC433JQw_ys