Is there any advantage to using one file format over another (e.g., MS Word vs. PDF, vs. TXT) for Knowledge uploads? I already have most of my knowledge content in markdown language for easy search/retreival, but does the file format itself also make a difference in performance?
It shouldn’t really matter. All files are converted into text and scraped. Some files may add extra characters. You can always see how files are being converted in the Knowledge Base Explorer. It sounds like you are already practicing good file hygiene, so I wouldn’t worry 
The only file types that are handled in a special way are spreadsheets like CSV/excel. Here is a post that explains how we convert spreadsheets into text files.
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Thanks, Mike! I appreciate the guidance.