I have attached a PDF with information about educational applications (in Spanish) to the knowledge base. The bot simply does not answer the questions using the data in the PDF.
What am I doing wrong?
This is the link to the bot >> https://beta.pickaxeproject.com/axe?id=Generador_de_Flujos_de_Trabajo_SWRGP
Attached is the PDF I am using >> Dropbox
I’ve had this issue before as well. I hope you get the answer you seek. I wonder if these models can read languages other than English?
Hi, until now I have been working with Spanish applications and it is working fine. It is the first time I am using the knowledge base and I have this problem. Hopefully they will respond as soon as possible.
Regards,
Can you say, what did you do to solve the problem?
Thank you,
I’m quite sure models can read languages other than English.
I created one bot that works well with uploaded documents in the bots knowledge base in three languages (English, German, French).
The documents were pdf files and internet links.
Hi, I think the same thing about it. Did you configure anything in particular or just add the resources to the knowledge base?
Thank you,
Hey @tinkiygr, if your running a basic Pickaxe without any Connected Actions that require Python code that’s required to generate results in Spanish, then Spanish language is not the issue in this case. You want to clarify in the main prompt how and when you want the AI to refer to the source (the PDF) in your knowledge base.
Try this also, when you are in the ‘Learn’ section, scroll all the way down to the ‘Knowledge Settings’ section. Here you can configure the settings to understand how often it should refer to your attached PDF, and how much data it should extract. If you pull the 1st slider at the top to the far right, your Ai will rarely refer to the PDF and vice versa.
Update the main prompt with clear guidance for the AI on when to refer to the PDF, then configure your settings, and run several tests until you get the results you want.
e.g.: “When the user asks about XYZ, refer to the document in the knowledgebase titled “XYYZ”…”
Thank you @ned_rvth for your suggestions. I tried but unfortunately the chatbot is still not responding or recognizing the PDF it has in its knowledge base.
PS. We are still waiting for the site administrators, if this is how they make paying users wait what can users with free accounts expect.
Hello, how are you, Try converting the PDF to another format, like CSV. If you are more comfortable with the Spanish language, I recommend that you send me an email, and I will help you resolve it during a call: brunoomg46@gmail.com
Hi @bruno12345 and thank you for your encouraging words. I am now sending you a message to your email.
Hi @tinkiygr,
The developer team is currently working overtime to finalize platform updates for the upcoming January release. For your specific case, I highly recommend working with a Certified Pickaxe Expert to ensure the best possible outcome.
I’ve sent you a DM with more details—feel free to reach out if you have any questions or need further assistance!
Ned
I am sure the issue is with your prompt, or settings, or the PDF.
However, when I went to look at your Pickaxe it seemed like you had deleted it. I could not access the tool.
Thank you for your intention. I got help from @bruno12345 and @ned_rvth. With @bruno12345 we did a meeting and managed to get a first version working which I am still testing.
From my point of view, it is not clear what is causing the problem (it can be one thing or all of them). But I am very grateful to the people who offered their help.
I am still testing the application to make sure it responds correctly from the knowledge base.
Thanks and happy holidays to all,
The issue I had I figured out that it stemmed from inaccurate scientific calculation. This was a very specific issue and the answer had to be precise, not subjective. It wasn’t reading the longitudes and latitudes and correctly calculating what it needed to even though the instructions were there. So, it’s still not working. I tried all the models so it appears to be a LLM limitation. So, I had to not included that part until the tech catches up.
Similar issue, it needs to be precise as well as reference where the information was pulled from in the PDF (i.e. Chapter 7, 1-2.a1). Is this possible?
Hi @thermosda, yes, that’s possible. Did you try to isolate only the data you want you Pickaxe to refer to - into a separate PDF? >>> Upload that PDF to your knowledgebase. That way you can be sure it will respond to queries only from the info in that source.
