Hola. Today I migrated to V2 and re-embedded my sole pickaxe into my Kajabi website.
However… when I ask it questions (on the Kajabi site or on pickaxe.co) it states that it doesn’t know the answer to 95% of the questions I ask. My uploaded documents filled with training data are all still in the pickaxe; nothing has changed. I’ve checked my settings and nothing has changed from yesterday.
What am I missing here?
I wonder if you’re having the same issue as us with your knowledge base?
(Details here Knowledge base files not being referenced after migration - #3 by ecaveo )
CC: @admin_mike
@stephenasuncion any reason the KB might not be getting properly referenced?
Hi @somatics,
Please try again and see if it works now, thank you.
Hey @daniellesutton - I love your eagle eye of spotting my post!
Yes, after I’d posted my woes, I saw your post/thread. It sounds very similar.
@stephenasuncion - Ok, I just tried it again. It’s working. Firstly and most importantly: thank you
Secondly, what was the solution please?
The problem was that our system failed to fill the embeddings data during the migration of your account, so it shouldn’t happen again. Thank you.
Wonderful, thanks so much!