When a user attempts to reset the password, the reset email sends correctly, but when you click on the reset password link in the email, it takes you back to the main login. Which creates a loop of constantly trying to reset your password.
Hi @dougfresh,
We can’t reproduce this issue — it seems to be working fine on our end. I’ve requested access to your invite-only Studio to test further.
thank you. approved the request
Disregard. I got it to work. The process wasn’t very intuitive.
- After requesting a password reset, I clicked on the link in email.
- I then clicked "have an invitation? Sign Up.
- Entered email and new password.
- Then click on “Already have an account? Log in”
This might be tough for users. I have a low tech clientele