Hello Community.
One of my users is trying to reset his password. But unfortunately after trying this, he never received the email, not even in junkmail. I also cannot find a way to reset his password for him, so he’s basically stuck. Can someone advise what I should do? Thank you.
Hi @james.yeoh,
It seems to send a reset password email on my end, but there might be an issue with our email provider.
I’ve added a way for owners to change a user’s password through the Manage Users tab.
Thanks @stephenasuncion! I believe this is only applicable in the new version so unless we migrate over, we won’t get to see this right?
I think so - I c an’t find that scren that @stephenasuncion provided.
