Unable to access Chat/Form Builder when logged in

Bugs / Site Issues
1

We’re trying to create our first Pickaxe using an ■■■■■■■ Tier 2 account, but every time we try to access the Chat or Form builder it reloads the page to the ‘Create a New Pickaxe’ page instead of opening the builder.

When we try to use the Automatic AI Builder, we’re able to interact with the chatbot, but when it provides the link to the Chat/Form we asked it to create, it takes us back to the Dashboard where it says we have 0 Studios and 0 Pickaxes.

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Ironically, we are able to access the builder fine without an account.

Anybody able to replicate this bug or have a quick fix?

2

Hi @hhcblau,

Mind sending the link or the exact name of the Pickaxe, so we can investigate further?

If you’re logged in, when you create a Pickaxe with the Automatic AI Builder, it should navigate you to the dashboard and open up the following popup:

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3

Hi @stephenasuncion,

The issue has been resolved, as my account did not have a default Studio created at the time of creating the Pickaxe and I was unaware that a Studio was necessary for building a Pickaxe.

Thank you for getting back to me though!