Embed issue error message

[lilactrade]

Why do I keep getting the error message “you do not have permission to access this” when i embed my pickaxe into my Shopify store?

[hafsa]

I believe you have to set your pickaxe to public. The other options are unlisted and private.

[lilactrade]

It is already set to public, which is why im so confused

[admin_mike]

There are two likely causes for this problem:

• On the Control Panel for the Pickaxe delete the url you put into the Domain Security portion.
• On the Control Panel, make sure the Pickaxe is “Public” and not “Private”.

[anas87]

Did both, not working for me. Anything else I can try ?

[admin_mike]

Hey @anas87 can you send me a link to your tool and a link to the page where you are embedding the tool? I will investigate for you.