how do I make the bot recommend products based on an answer?
Ie what do you most baseball players use when they first start out?
The Bot will say something like, helmet for protection, gloves etc… and then recommend products.
How many products do you have to recommend? There are a few ways to do this, one would be via the instructions, creating clever prompts / and AI Instructions. The second option would be to upload a product reference sheet in your knowledge base such as an Excel file and play around with the settings and prompts to get it to work as desired.
Getting it to work with the knowledge base would be the more effective approach, perhaps think about how you will separate the data, tabs for different categories such as helmets, gloves. The list the title, description and link so the bot can easily grab that information.
You can definitely do this. You’ll probably want to build a list of Approved Products to Recommend or something similar to that. I use this strategy so that our Pickaxe Doorman gives out approved links to pages on our website.
Probably hundreds of products. I’m testing the prompting to attach the search term to an Amazon link, but doesn’t seem to work yet, will keep on prompting. I’ll try the excel as well. If I use a google sheet, do you know how often it goes back to index?
Thanks, by Approved Products, are you talking about an upload or do you use prompts?
Also, when I reference a link, ie ABC Updates | News & Blogs, does it reindex for the latest news every x days? How do I keep my knowledgebase fresh?
If you have a fixed list of approved links, I would recommend putting it in the prompt so it is always within the context window of the Pickaxe. If you add as a knowledge upload, it will pull parts of the list, but not the full list.