I have problems with the data analysis of data uploaded in the chat.

Apparently Pickaxe does not use the file I upload in my chatbot. I have created a chat where the user can also provide a document for the knowledge base. As you can see in the screenshot, it does not recognise this. I have tested different formats and none of them worked. Where is the error? Is this the wrong function? How do I have to pass a file to be analysed?

It should recognize it. How large is the file? Did you wait until the file had been completely loaded before you asked it a question?