If You Have Studio Where Multiple Plans Include "Unlimited Credits" - Current Setup Wont Allow User To Buy Other Plans Due To Already Having "Unlimited Credits"

Bugs / Site Issues
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Video documentation here: Clips

:lady_beetle: AI Bug Summary

  • Issue: Users cannot purchase additional plans if they already have “unlimited credits.”

  • Trigger: Attempting to buy a new plan that has unlimited credits, when you already have unlimited credits.

  • System Behavior: Pickaxe blocks purchase → error: “You already have unlimited uses.”

:gear: Context

  • Affected Setups:

    • When: Multiple plans exist, and more than 2 include “unlimited credits”

    • In my case, I’m selling a plan that includes specific tools, not more credits.

:magnifying_glass_tilted_right: Problem Impact

  • Platform assumes credits = the only thing sold on Pickaxe.

  • Blocks upsells and new plan purchases if unlimited credits are already assigned.

  • Prevents use cases where different plans gate features/tools rather than credits.

  • What if a user wants to sell 10 different “unlimited use” Pickaxes and have each one be it’s own subscription?

:pushpin: Request / Suggested Fix

  • Allow purchasing additional plans regardless of existing unlimited credits.

  • Support business models where plans unlock features, not just usage credits.

1 Like
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Yes, this issue needs to be fixed. I must say, this is a lovely formatted post!

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Hi @stephenbdiaz,

Thank you for bringing this matter to our attention. We have shared your feedback with the engineering team, and it is currently under review.

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