Knowledge Base Limitation + advance disabled?

[CharlyWigstrom]

Hey everyone just a quick message to ask if you are facing issues uploading YT videos in your knowledge base as well as having the advance knowlwdge base settings disabled?

Charly

[admin_mike]

Hey Charly, thanks for reporting this bug. We have remedied the issue. You should be able to upload youtube videos to the knowledge base in the builder again.

The advanced options are automatically disabled if there are no materials in the knowledge base. Once there are materials in the knowledge base, the advanced options will become usable.

[CharlyWigstrom]

Thanks a lot Mike for the quick message. Now is a different error

[stephenasuncion]

Hi @CharlyWigstrom,

If possible, could you please provide us with the YouTube video you’re trying to upload? You are welcome to direct message me if you prefer not to share it publicly.