Feature Request to include better compliance for GDPR etc. before conversations.
The problem:
In many jurisdictions, it is a legal requirement to obtain user consent prior to capturing certain information about the user and any subsequent use of that data. Email addresses are an obvious one, governed in the EU by GDPR. There was also an EU AI act launched recently and I’m sure there will be more to come.
I want any pickaxes I deploy to be fully compliant with laws. It’s the right thing to do for users. I’ve had many people ask “How is my data used?”
Potential solution:
Pickaxe provide an option to “switch on” user consent before conversations.
Before a conversation, the user must consent to things like:
- Terms and conditions
- Privacy policy
- Marketing communications (GDPR)
Obviously, for some pickaxe creators, this might not be required. It should be an optional setting. I suspect in the future this might be a requirement for everyone, prior to engaging with an AI.
It would be great if it worked similarly to Stripe. I have the option to add links to my business’s terms and conditions and privacy policy. These then show up during checkout.
I’d imagine these links can be added to the user’s pickaxe profile.
Note: In my case, I would want this legal compliance on ALL pickaxes. Pickaxes embedded on websites or in studios.
How I’m solving this today:
I have a workaround in place today for pickaxes I embed on websites.
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I’d love to make this even clearer for users and a better UX.
Happy to work together to get this launched. In my view, it’s a must-have to make the platform fully compliant with laws and the right thing to do for users.