Plan not more available after upgrade v2

Bugs / Site Issues
1

Hello Pickaxe Team,

I’d like to report a potential bug in the updated system. I currently have a plan called “Assessor AI” that was previously assigned to approximately 31 members.

However, at the moment, I can’t see this plan in the user tab, nor can I assign it to a new user. Please note that I had set this plan to invisible, but now I’ve made it visible again.

Here is a video for reference: screencast-pickaxe_co-2025_03_21-19_55_09 - FuseBase Capture

Thank you for looking into this!
@admin_mike @nathaniel

2

Hi @strategix,

The issue arises because the plan was created when your studio’s currency was set to “USD,” but it now appears to be in “EUR.” We only display products that match the currency of the plan, which is why you’re experiencing this discrepancy.

What we’ll do is show all the products to the edit user modal/popup, so you can also remove it from them.

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