Problems with Forms

Bugs / Site Issues
1

I’m trying to set up a form, a website design questionnaire. At first I tried to use it to collect data, but it kept providing responses. I then disabled the Enable Chat Responses toggle, but for some reason it keeps responding, with follow up questions, that doesn’t allow the user to respond to .

This is the first issue, and since then I decided to work around it, and use it as an ai and not just a data collector but I’m stuck trying to figure out how to respond to each question based on provided user data, then move on to the next question.

For example a question would be: Have you already registered a domain name, or do you need help that.
Multiple Choice answers Yes I have already registered a domain. No I have not registered a domain and need help with that.

If the person selected yes, the bot can ask what the domain name is.
If the person selects no, the bot can explain how to select a domain and possibly providing a affilate GoDaddy link, or just a link to Godaddy.

At the end of the form ideally would be a summary of the questions, and answers and not ask any other questions. The data would then be sent to me for review.

Is this even possible?

2

Pickaxe forms are AI tools, not for data collection exactly. After they submit, the AI will respond immediately.

If you’re using a form, as long as you make sure it has all the info it needs in the prompt, it shouldn’t ask for followups, but just go right into answering. But you could also remind it in the prompt not to ask any followups and go straight into giving an answer.

If you want the interaction to be a back and forth, a chatbot sounds like a better approach. You could absolutely do what you’re talking about with a chatbot.

As far as the data, you can see it in the dashboard. You could probably connect an action to have it send the responses to you via email, but that would take more work and be less consistent.

Hope that helps!