Tier/Subscription Advice

I would like to ask advice and assistance on setting tiers for subscriptions including but not limited to price points.

If someone starts at a free tier can we make them give their details and if during a session they go from free to paid
will the bot remember the conversation, will the chat continue?

If they start with one paid tier but run out of credits if they upgrade to a higher tier will the bot remember and the conversation continue.

Is it better to give them a free tier but have to put in their card OR start a tier at .99cent or better to let them have a free tier no card.

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Hey Nancy. For any tier you creates (aside from guest) the user has to sign up with an email. And yes, when users upgrade they can resume the same conversation.

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