Usage Limits a Bit Blurry

I’d like to have a bit more clarity on the usage limit function. I understand that the limit applies per user, but I couldn’t find anything on how or when that limit refreshes for a user. In other words, if a user engages a chat bot and reaches the limit, do they simply refresh the page to start again, or do they have to come back the next day, next hour?`The concern about this stems from the possibility of one or two people use the chat bot over and over simply by starting over or refreshing the page, and at the same time quickly running 90% of my token meter in a short period of time.

Usage limits work on a 30-day basis. Uses replenish every 30 days. This 30-day period is considered “a cycle”.

Example
Let’s say you put a limit of 25 uses on a tool. If someone exhausts all 25 of their uses in one day, they will get get another 25 uses at the end of the cycle. If they use the tool once a day for 25 days, they will be out of usage for the final 5 days of the cycle. When the cycle restarts, they will get all 25 uses back.

How we track users
The way we limit usage of AI tools embedded on a webpage is via IP address. If a user runs out of uses on your webpage, they cannot refresh and keep using it. They would have to go to a bit of difficulty (i.e. launch a VPN or use it through a proxy). However, if you launch your tool in a studio, you can control usage much more granularity. We track users via emails/accounts. It is a superior system for tracking usage.

Hey :smiling_face_with_three_hearts:

As per my experience, the limit you mentioned typically applies on a per-session basis, but the exact refresh cycle can vary depending on the specific implementation of the chat bot system you’re using. In many systems, the usage limit resets on a daily basis or after a set period (e.g., every 24 hours). This means that if a user hits the limit, they generally would need to wait until the next cycle or period before they can use the bot again.
I hope this will help you!

Respected community member :innocent:

I think right now the limits are reset on a 30 day cycle according to what Mike was saying above; are you suggesting there should be a daily refresh option?

I suppose the argument for this is that if they can use your tool a little bit each day, it becomes sticky and they may choose to subscribe whereas if they go through a months free usage they may never return if they don’t decide to buy at that first moment of expired credits.