Hey @admin_mike would this allow the bot to remember things such as user name, company name, business type, products and so on? would this only work on studios where the users are login? will the memory will work withing different pickaxes? This is a great feature and if the memory works fine, this would offer a lot of new use cases.
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Yes. If you are on an LTD, you are tied to the Gold plan. Gold members get 1 user memory currently, so LTDs get 1 user memory.
Awesome. How do I configure the 1 user memory that is included in the Gold LTD plan?
If you look at my previous screenshot you will see there is nothing in my interface that will allow me to configure the memory.
Please advise.
I am on the Pro Plan, and my options also look like this. I do not have the links in the video. Good stuff, I’m looking forward to setting up this feature!
-Ken
Hi @loyaltribe & @team_yamada,
User memory is now located under the User tab in your Studio, as shown below:
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Great, thank you. Looks simple enough. Is there an updated video or tutorial about how to use this?
Edit to add:Your examples are super helpful thanks! Bummer to hit my limit, but I think I have the formatting correct. Thank you!
-Ken
Hello, I want to have the user insert their website URL into the chat box the first time they sign in. Can I save ethe URL as a User Memory? Are there any size limitations on the user’s website that would affect this?
Thanks!
Mark
I already have a website that people login to and my pickaxe is an embed on the homepage after they login.
How do I enable user memory in this situation? Do I have to invite them to a product and embed the product?
Thanks for the help!