Users Can't Use Credits Through End of Paid Period

users cancel their subscriptions in the middle of the month, they lose the credits they paid for. I thought they could use their credits until the end of their billing period?

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I thought the same thing but you have to make a simple change in your connected PickAxe Stripe account. Answer through the link. - (SOLVED) Cancellation of Paid Monthly Subscription Users lose unused credits - Fix = Customer Portal > Cancel At End Of Billing Period - #3 by rainmaker

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Thanks for the response @rainmaker

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