The pickaxe is not loading and the chat just hangs and doesn’t respond when asked a question.
Here is the link. It is happening to all pickaxes in the studio even after a refresh.
https://r2e-dev-chatstudio.datainteractive.com.au/N1H898OPKSQ
I’ve requested access to debug further.
Hello Stephen, I have a similar problem with my chart analyzer agent https://sqfin.aianalyzer.online/Forex_chart_analyzer_MSELR. However I noticed that the non-response happens when the user is connected to any 2 out of the 3 mobile carriers internet provider network in Nigeria. Please help. I have already launched the product and users on those networks are complaining that it is not responding. (especially MTN Nigeria)
Hello,
Unfortunately, this is a known issue, described here:
It seems as though the IP we use (through Vercel) is being blocked for some reason by several ISPs in Nigeria. Unfortunately there’s not much we can do to fix the issue at this time, but Vercel is aware of the issue and hopefully can rectify it soon!
Ok but this means that right now I cannot scale my app, even though there is a lot of demand for it. Please kindly get them to find a solution.
Hi Lindsay, is there any update on the resolution of this problem? It has completely stalled this business for me