A lot of users have been asking about how to white-label their AI tools, Pickaxes, GPTs, etc., or how to remove Pickaxe branding from their studios. Here’s a guide on how to white-label every aspect of Pickaxe.
Embeds - Removing “Powered by Pickaxe”
If you are embedding an AI chatbot in your website, you probably want to white-label it and remove Pickaxe branding.
To remove the “powered by Pickaxe” branding, you can do so easily from the Embed Customization screen. On the left-hand side in the Design section, toggle off the white-label switch. You must be on a Gold plan or higher to use this feature. See the screenshot below for more context.
Adding your own chat icon
By default all Pickaxe use the Pickaxe logo as the chat icon. Both chatbots and forms that have ‘go to chat’ enabled. You can easily change this icon in the Configure tab of the builder. You can choose a more generic spark icon or you can upload your own image by clicking on the “+” icon. This chat icon will show up on all instances of the Pickaxe, both the embeds and in studios. Adding your own custom chat icon requires a Gold subscription or higher. See the screenshot below for more context.
Studios - Removing “Powered by Pickaxe”
If you are selling your AI chatbots through a Studio, it may be important to remove Pickaxe branding. You can remove the “powered by Pickaxe” labeling in your Studio very simply. In the Studio page, click on the Design tab. Then look look for the white-label toggle. See the screenshot below for more context.
Studios - Hosting your Studio at a Custom Domain
If you don’t want your customers to see the pickaxe domain, then you should host your studio at a custom domain. This easy to do, but requires several steps. Check out this step by step walkthrough about to host your studio at a custom domain. To set a custom domain, you will need to purchase a custom domain from a domain provider. Setting a custom domain for your studio requires a Gold account or higher.
Studios - Remove Google OAuth
When end-users access your studio, they can login through a standard email/password authentication flow which is totally white-labeled. End-users can also can sign in with Google. If they sign in with google, there is a piece of copy that says pickaxe on the google page. We are unable to remove this.
However, you can remove the option to sign in with google. Within your Studio, click on the Access tab and scroll to the bottom. There you’ll find an option to toggle off Google Oauth as a login method. When you toggle this off, end-users will only have the option to log-in/sign up for your Studio using an email and password.
